What does a Concierge Drop partnership cost the building?

Nothing. There is no setup fee, no monthly charge and no obligation. The building earns 3% of every resident order.

How is the revenue share paid?

3% of every resident order, paid on the 15th of each month by check or direct deposit, with a monthly report of every order.

Does Concierge Drop carry insurance?

Yes. A certificate of insurance (COI) is kept on file for the building.

What services are there for the building itself?

Staff uniform cleaning on Monday, Wednesday and Friday routes, pool and gym towel cleaning with 48-hour turnaround, amenity space cleaning, couch and carpet cleaning, apartment turnover and junk removal, on one monthly invoice.

How does a building get started?

Request a free lobby kit on the buildings page. Concierge Drop replies within one business day.

Concierge Drop for buildings: a free resident amenity that pays NYC buildings 3%

Q: How much staff time does it take?

Almost none. Residents book and pay directly. The building provides one drop-off point, the front desk or package room, and drivers come on a fixed schedule.

Your residents get their evenings back.

Dry cleaning, laundry, home cleaning, dog walks and home organization, through one service in the lobby. Residents of partner buildings get building pricing and discounts.

4.8★ on Google, from residents across 200+ buildings

★★★★★

“Literally the most convenient and price conscious company I’ve used in all of New York.”

Scott S. · Google review

★★★★★

“This place feels cleaner than when we first moved in!”

Faryn C. · Google review, deep cleaning

★★★★★

“The service was fast, efficient, and easy. I highly recommend them.”

Jerry C. · Google review, home cleaning

Perks for the people who run the building.

Partner buildings get discounted cleaning for their staff.

Discounted uniform cleaningFor doormen, porters and concierge staff. Picked up Monday, Wednesday and Friday.
Staff rate
Discounted towel cleaningPool, gym and amenity towels, back within 48 hours.
Staff rate
Nothing new to runResidents book and pay us directly. Drivers use one drop-off point on a fixed schedule.
0 hours

How a partnership works.

We set it up in the lobby. Residents book on their own. The building's share arrives each month.

1Week oneWe set up the lobby.A counter card at the desk, posters in the elevator, and welcome cards with a first-order code.
2Every weekResidents book.They text or tap Book. Drivers collect from the front desk or package room on a fixed schedule.
3On the 15thThe building gets 3%.Of every resident order, by check or direct deposit, with a report of each order.

And the building earns 3%.

The money is the bonus. Every order your residents place sends 3% to the building, paid on the 15th of each month by check or direct deposit. No setup fee, no monthly charge, no obligation.

Concierge Drop · Revenue sharePaid on the 15th

Pay to the order of Your building

$2,177a year

$181 a month · 3% of $72,576 in resident orders

Memo No cost. No staff time.

Starts at a 300-unit building. Usage (21% of residents, $96 a month each) comes from a Concierge Drop partner building.

What else could the building add?

Most upgrades cost the building money. This one costs nothing, and residents keep using it.

Gym refresh

Paid for by the building
Used by a few residents
Earns nothing

Package lockers

Paid for by the building
Used by most residents
Earns nothing

Concierge Drop

No cost to the building
62% of users book again within 30 days^†
Pays the building 3%

Services for the building, too.

Amenity spaces, common areas and apartments between tenants. Reliable routes, a certificate of insurance on file, and one monthly invoice.

Amenity spacesGym, rooftop, lounge and co-working spaces, recurring or on demand.Off-hours
Couch & carpetLobby furniture, common-area rugs and in-unit resident requests.COI available
Apartment turnoverDeep clean, painting coordination and post-renovation cleanup.Ready in 24 hours
Junk removalMove-outs, storage cleanouts and bulk item disposal.Same day

Questions managers ask.

Anything else: partners@ConciergeDrop.com or (646) 653‑5001.

What does it cost the building?

Nothing. No setup fee, no monthly charge and no obligation. The 3% revenue share is paid to the building on top.

How much staff time does it take?

Residents book on their own. The building gives us one drop-off and pickup point, the front desk or the package room, and our drivers come on a fixed schedule.

Who handles residents' orders?

Residents book and pay Concierge Drop directly. Our drivers collect and return each order, and every garment is inspected for stains and existing damage at pickup. Verified damage is covered by Concierge Drop's claims and reimbursement policy.

Do you carry insurance?

Yes. We keep a certificate of insurance on file for the building. Ask for a copy with your lobby kit.

How do we see what the building earns?

A monthly report shows every resident order and how the share is worked out. Payment arrives on the 15th, by check or direct deposit.

What do residents pay?

Residents pay Concierge Drop directly, at their building's prices. Residents of partner buildings get discounts. The building pays nothing.

What if a resident has a problem with an order?

They contact Concierge Drop directly by chat, text or phone at (646) 653‑5001. Your front desk is not involved.

What if we want to stop?

There is no obligation, so there is nothing to cancel. Email partners@ConciergeDrop.com to end the partnership.

Free lobby kit

Bring it to your building.

Tell us about your building. We reply within one business day and send a lobby kit: a counter card, elevator posters and welcome cards with your residents' first-order code. No cost, no obligation.

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